TERMS, CONDITIONS & PRIVACY

Colin the Cow is a trading name for Dedham Vale Enterprises Limited.

Here at Dedham Vale Enterprises Limited we are completely dedicated to providing a first class service to all of our Colin the Cow fans and customers. If you have any suggestions or comments please contact us on:

Address: Dedham Vale Enterprises Limited, 11 Lilianna Road, Colchester, Essex, CO4 6DL.

Tel: +44 (0)7469 219981

Email: hello@colinthecow.com

Company Reg No: 13814958

VAT No: N/A

PRIVACY, COOKIES AND PERSONAL INFORMATION

COOKIES

Dedham Vale Enterprises Limited is committed to protecting your privacy. We take seriously our legal obligation to keep information about you secure. This privacy policy explains what information we collect, how we use it and under what circumstances, if any we will share it with third parties. Please note that by visiting www.colinthecow.com you are accepting the practices described in this policy.

GDPR

The GDPR is EU-designed legislation which came into force on 25 May 2018 with the objective to strengthen the rights of individuals when and how companies use, collect and share their personal data.

Dedham Vale Enterprises Limited keeps a record of your data to enable work to be carried out by the company including processing orders and sending e-mails.  Data is only used where it is essential for the administration of customer and supplier orders.

Any financial data is processed using software with robust encryptions and all information is kept securely and not shared with any third parties.

You may choose to actively opt in to receive emails from time to time about our special offers and services (please see section on ‘Direct Marketing’ below). If you prefer not to receive these emails then you can unsubscribe at any time.

WHAT INFORMATION DO WE COLLECT?

Information you give us when you order a product. 

This may include name, address, postcode, telephone number and email address. We use and store this information securely to handle orders, deliver products, process payments, send out invoices and communicate with you about orders and products.

Information you give us when you complete the form on the ‘Sign up to the Enews’ page. 

This includes your name and email address and is used and stored securely to help keep you informed about Dedham Vale Enterprises Limited events, new products, competitions and special offers. Feedback you give us is used exclusively for Dedham Vale Enterprises Limited marketing purposes and helps improve our products and services.

Personal information you give us is treated in confidence and will not be passed on to a third party without your consent, except in the circumstances explained below.

Direct Marketing

The data you give us about yourself, will enable us to give you updates via email, using the contact details you provide, on promotions and services we think may be of interest to you.

To improve our picture of your interests we may link the data you give us with any data we have gathered (via cookies) about your use of the site.

You will be asked to consent to receive marketing communications with the active ticking of a box. In addition, whenever you are contacted by email, you will be told how to opt out of being updated by email in the future.

We will not pass on your personal details to any other organisation without your express permission unless they are directly involved in the running or maintenance of this website.

COMPETITIONS

From time-to-time Dedham Vale Enterprises Limited will run competitions via the website. If you wish to take part in any such competition you must, at the time of entry, confirm that you agree to be bound by the Competition Terms and Conditions below:

1: This competition is being run by Dedham Vale Enterprises Limited.

2: The competition is open to residents of the United Kingdom aged 18 years or over.

3: There is no entry fee and no purchase necessary to enter this competition.

4: Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

5: Closing date for entry will be as stated in the competition terms. After this date no further entries to the competition will be considered.

6: No responsibility can be accepted for entries not received for whatever reason.

7: The promoter reserves the right to cancel or amend the competition at any time.

8: The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable.

9: Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

10: The winner will be chosen at random from all entries received and will be notified by email within 3 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize.

11: The promoter will notify the winner how the prize will be delivered.

12: The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

13: The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England 

14: Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

15: Entry into the competition will be deemed as acceptance of these terms and conditions.

16: This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Dedham Vale Enterprises Limited and not to any other party. The information provided will be used in conjunction with our Privacy Policy.

TRANSFER OF INFORMATION

Dedham Vale Enterprises Limited may disclose your personal information when there is a legal obligation to do so and transfer it to relevant authorities to the extent necessary or appropriate to comply with applicable laws or as may be required in legal proceedings.

STATISTICAL DATA

We try to ensure that our website offers visitors exactly what they are looking for. To help us achieve this goal we may analyse anonymous data collected by cookies about how visitors use the website. Such data also helps us to measure the success of our advertising campaigns. We may also collect Internet Protocol addresses to help diagnose problems with our servers and for system administration, but we don’t link these addresses to any person’s name or identity.

CHILDREN UNDER THE AGE OF 18 YEARS

This site is aimed at users of various ages and there are no age barriers to anyone accessing the site. Dedham Vale Enterprises Limited does not intend to collect information from children under the age of 18 years.

Users under the age of 18 years should only use the site with the express permission of a parent or guardian and the parents or guardians of said users should review these Terms and Conditions carefully. We advise parents or guardians who permit chldren or young persons to use the site to communicate the importance of safety online.

It is the sole responsibility of the responsible parent or guardian to decide whether or not the content is appropriate for the child.

LINKING TO OTHER WEBSITES

This Privacy Policy applies only to our website. Dedham Vale Enterprises Limited is not responsible for the privacy practices within any other websites to which we provide links. We strongly recommend you read the privacy statement on any other website which collects personal information.

CHANGES TO PERSONAL INFORMATION

If you want to check the accuracy of your personal information, or have it removed from our records, email us at hello@colinthecow.com.

AMENDMENTS TO OUR POLICY

This Privacy Policy may change or be updated as we develop the range of services on the website. When this Privacy Policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the Privacy Policy before using this site, even if you have visited it in the past.

DISCLAIMER AND COPYWRITE

Colin the Cow is the Trading Name and Registered Trademark for Dedham Vale Enterprises Limited.

The information contained in this website has been prepared solely for the purpose of providing information about Colin the Cow and the products and services offered. Dedham Vale Enterprises Limited reserves the right to make alterations and corrections to the information contained in this website at any time without notice.

This website is provided ‘as is’ without any warranty or implied terms of any kind, either express or implied, including but not limited to any implied warranty or implied terms of merchantability, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded. By accessing this website you agree that Dedham Vale Enterprises Limited will not be liable for any direct, indirect or consequential loss arising from the use of the information material contained in this website or from your access of other material on the internet via web links from this site.

The above exclusions and limitations apply only to the extent permitted by law. All Dedham Vale Enterprises Limited terms and conditions apply.

COPYRIGHT

The copyright in the material contained in this website and any Colin the Cow or Dedham Vale Enterprises Limited trademarks and brands included in that material belong to Dedham Vale Enterprises Limited. No person may copy any part of this material from this website subject to the following conditions:

The material may be used only for that person’s own personal use and for non-commercial purposes. The copies must retain any copyright or other intellectual property notices contained in the original material. The products, technology or processes described on this site are protected by copyright, trademark and other intellectual property laws and may not be reproduced or appropriated in any manner without written permission from their respective owner(s).

Contact Details

The full address is:

Address: Dedham Vale Enterprises Limited, 11 Lilianna Road, Colchester, Essex, CO4 6DL.

Tel: +44 (0)7469 219981

Email: hello@colinthecow.com